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內容簡介
Students will learn how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. New information will provide students with an understanding of diversity and cultural change. Practical information prepares them to put management tools into action to enhance service and boost business.
學生將經由此書瞭解如何增進領導力與高績效團隊的理解，書中的資訊讓學生理解何謂多元化與文化差異，實用的訊息讓他們學會適當地運用管理工具提高服務品質與獲利。
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