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內容簡介
Prepare your students to handle vital risk management issues in the hospitality workplace. Includes safety and security case studies developed with industry professionals; links to Internet-based, hospitality-specific resources for safety and security; and dozens of exhibits and updated sample forms and documents. Sections include information on working with an in-house safety committee, crisis communications, and the importance of safety equipment to loss-prevention management.
本書旨在讓學生瞭解如何在餐旅業中掌握風險管理,書中收錄由餐旅業專業人員編寫的安全與保全案例研究,餐旅安全與保全相關網路資源,及許多實務舉例與參考文件;同時書中包含內部安全委員會資料、危機溝通、安全設備的重要性及損失預防管理。
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